Effective 1-Feb-2006

What is DetachPipe.com and why is my information needed?

DetachPipe.com provides an online storage space which can be used to store, share and access huge email attachments. DetachPipe.com is web based, and we require a first name, last name, password, and valid e-mail address for all users.

What personal information does DetachPipe.com collect from me?

DetachPipe.com collects personal information upon registration. During registration for a free account, DetachPipe.com will ask for your name and e-mail address. When upgrading to a paid account, DetachPipe.com will ask for payment information such as your credit card information or PayPal information.

In addition to registration we may ask you for personal information at other times, including immediately following the registration process, when you enter a contest or promotion sponsored by DetachPipe.com, and when you report a problem with the service or with your account. If you contact DetachPipe.com we will keep a record of that correspondence. A link is included to this Privacy Policy wherever DetachPipe.com collects personal information.

DetachPipe.com customers use our service to store email attachments (data). DetachPipe.com will not review, share, distribute, print, or reference any such data except as outlined in the Terms of Service or as may be required by law.

What are cookies and how does DetachPipe.com use them?

In order to provide a personalized service, DetachPipe.com uses cookies to store some information about your account. A cookie is a small amount of data that is sent to your browser from a web server that is stored on your computer's hard drive. DetachPipe.com uses both session ID cookies and persistent cookies. These cookies are not tied to your personally identifiable information.

Generally, we use cookies:

DetachPipe.com may also record your IP address for system administration, monitoring, and fraud prevention purposes. IP Addresses are not linked or cross-referenced with any personally identifiable information.

This privacy statement covers the use of cookies by DetachPipe.com only and does not cover the use of cookies by any advertisers. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

How does DetachPipe.com use my information?

DetachPipe.com does not provide any of your personal information to third parties except as outlined in this privacy policy. We do not sell or give access to our customer e-mail list or other customer profile information to anyone except as outlined.

DetachPipe.com does research on customer demographics and behavior based on the information provided to us upon registration, during a promotion, or from surveys. This information is tracked using a database. This research is compiled and analyzed on an aggregated basis.

Who is collecting information?

When you access DetachPipe.com and are asked for personal information, you are sharing that information with DetachPipe.com alone.

With whom does DetachPipe.com share my information?

DetachPipe.com will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

What are my choices regarding collection, use, and distribution of my information?

DetachPipe.com may, from time to time, e-mail you regarding our products and services. Only DetachPipe.com or agents working under confidentiality agreements on behalf of DetachPipe.com will send you such e-mail. All announcements sent by DetachPipe.com also include unsubscribe instructions.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to access DetachPipe.com via the web interface.

DetachPipe.com does not sell or provide access to customer information to anyone. If there is any other exception to this policy, we will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer.

What is DetachPipe.com's policy on allowing me to update, correct, or delete my personal information?

You can edit your DetachPipe.com account information at any time by accessing your account using our web interface (your profile information can be modified by accessing the "My Profile" page once you are logged in). If you have forgotten your password, please visit our Customer Support Center to request a new one.

Your DetachPipe.com account can be easily deleted or deactivated at anytime. Doing so will result in losing access to most functions and services provided by DetachPipe.com, including your DetachPipe.com account and any files stored in it. Please visit the "My Profile" page for instructions about deleting or deactivating your DetachPipe.com account. Residual account information remains archived within our records.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

When you register for an DetachPipe.com account, the signup page may ask you for sensitive information (such as your credit card number). Information collected when you register is encrypted and is protected with industry standard SSL encryption. While on a secure page, such as our signup page, the padlock icon on the bottom of most Web browsers becomes locked.

Your DetachPipe.com account information and DetachPipe.com customer profile are password-protected so that you, and only you, have access to this personal information. You may edit your DetachPipe.com account information by logging into our web interface using your DetachPipe.com username and password.

We require that you do not divulge your password to anyone. DetachPipe.com will never ask you for your password in an unsolicited phone call or e-mail. Also remember to sign out of your DetachPipe.com account and close your browser window when you finish your work. This is to ensure that others cannot access your personal information or files if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

As a global company, DetachPipe.com has international sites and users all over the world. When you give DetachPipe.com personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored and processed outside of the country where you entered it. Whenever DetachPipe.com handles personal information as described above, regardless of where it occurs, DetachPipe.com takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, DetachPipe.com cannot ensure or warrant the security of any information you transmit to us or while using the service, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

What does DetachPipe.com do with contact information that I might provide when sharing files or folders?

When you use DetachPipe.com to send an attachment to someone, you normally enter that person's e-mail address into the system so that a message can be sent informing him or her of the attachment. DetachPipe.com treats any contact information that you enter while using the service with the same respect and confidentiality as your own information. E-mail addresses that you enter when using DetachPipe.com are not sold or made available to any 3rd parties. Attachment notification messages sent by DetachPipe.com are one-time only messages with the sole intent of notifying the recipient of the shared file.

If the person you are sending an attachment to does not already have an DetachPipe.com account, a free account will be created for that person. DetachPipe.com will automatically send an e-mail inviting the person to activate their free account so they can access the attachment you have sent. To activate, the sharing account holder need only enter their first and last name (which is used strictly for Customer Support purposes and to personalize the DetachPipe.com experience) and choose a password. The same Privacy Policy for paying subscribers also applies to DetachPipe.com Free accounts, except that ads may be served to free accounts.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

This web site contains links to other sites. Please be aware that DetachPipe.com is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible online.

Additional Information

For questions regarding this statement, please click here.

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